Client: A large regional public hospital in Queensland
Sector: Healthcare
Project Duration: 2 months
Sites Covered: 1 hospital, 8 properties

 

Key Highlights

• 75,000+ ghost assets eliminated – previously listed items that didn’t exist or were incorrectly located
• 275,000+ verified assets delivered – tagged, photographed, and populated with structured attributes
• Estimated savings of $2.3M+ over 5 years – through reduced maintenance inefficiencies, improved compliance, and more accurate capital planning

 

The Challenge: Inherited Inaccuracy

After five years of operation, the multinational FM contractor managing a major Queensland hospital was struggling. The asset register handed over post-construction contained over 130,000 entries—but most didn’t match reality. Assets couldn’t be found, were incorrectly located, or simply didn’t exist. This caused:

• Maintenance delays and misallocated resources
• Safety and compliance risks
• Inefficiencies in capital and lifecycle planning

 

Our Solution: Data-Driven Clarity

Ai Assets was brought in to verify and digitise the hospital’s entire asset base. Over a 2-month period, our team:

• Physically verified all existing assets across the site
• Eliminated 75,000+ incorrect or phantom assets
• Captured detailed data on over 275,000 real assets
• Tagged each asset with scannable IDs and embedded photos
• Structured the data for easy integration into FM platforms

 

Outcomes That Matter

• Data Accuracy = Better Decisions
  A clean, verified register eliminated legacy confusion and enabled confident planning for maintenance, audits, and capex forecasting.
• Operational Efficiency
  Maintenance teams now spend far less time locating assets, improving response times and reducing service delays.
• Compliance Confidence
  With all assets verified and documented, the hospital meets stringent audit, health & safety, and risk obligations without manual data gaps.

 

Compelling Stats

• 70% reduction in time spent locating assets during routine maintenance
• 90% expected reduction in annual register update costs by using Ai Assets’ live system
• Estimated $2.3M saved over 5 years through more efficient lifecycle planning, reduced asset duplication, and streamlined compliance
• 100% of assets photographically verified and barcode tagged for instant lookup and reporting

 

Why It Matters

Healthcare facilities demand precision and reliability. With Ai Assets, this major public hospital moved from a paper-based, error-prone legacy to a live, digital asset register that ensures:

• Lower risk
• Lower ongoing costs
• Greater control over facilities and lifecycle performance